Who Is Hays PLC?
Hays PLC is a globally recognised leader in specialist recruitment and workforce solutions, headquartered in London, United Kingdom.
Since its incorporation on 28 July 1987, the company has evolved into a powerhouse in the recruitment industry, serving clients and candidates in over 33 countries across 21 areas of specialism.
With more than 11,100 employees and 236 offices worldwide, Hays combines local expertise with global reach to deliver impactful recruitment strategies.
Operating under the motto “Helping People and Businesses Succeed,” Hays positions itself as a Leadership Partner by offering innovative recruitment services such as Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) models.
In FY24 alone, the company placed approximately 280,000 candidates, including 225,000 in temporary roles and nearly 58,000 in permanent positions.
Over the last five decades, Hays has consistently adapted to market trends and macroeconomic changes, shifting its recruitment model from “Advertise & Apply” to “Find & Engage”, a strategic pivot that emphasises proactive headhunting and talent mapping, especially within white-collar sectors.
Who Leads Hays PLC?
Hays PLC benefits from a seasoned and diverse leadership team, responsible for steering the company through changing market dynamics, digital transformations, and global expansions.
The Board of Directors includes a blend of executive and non-executive roles, ensuring a balanced governance structure and a long-term strategic outlook.
Board of Directors at Hays PLC
| Name | Position | Expertise |
| Michael Findlay | Non-Executive Chair | Corporate governance, capital markets |
| Dirk Hahn | Chief Executive Officer | Recruitment, international operations |
| James Hilton | Chief Financial Officer | Financial leadership, risk management |
| Helen Cunningham | Independent Non-Executive Director | Finance, risk, and compliance |
| Anthony Kirby | Independent Non-Executive Director | Regulatory governance, operational resilience |
| Joe Hurd | Independent Non-Executive Director | Technology, innovation, strategic planning |
| Cheryl Millington | Senior Independent Director | Digital transformation, retail leadership |
| Susan Murray | Independent Non-Executive Director | Consumer goods, executive strategy |
| Zarin Patel | Independent Non-Executive Director | Financial controls, auditing, public sector experience |
| Rachel Ford | General Counsel & Company Secretary | Legal compliance, corporate strategy |
This leadership team brings a holistic perspective to Hays’ strategic planning, focusing on scalability, sustainability, and performance. Their governance framework ensures transparency, integrity, and accountability across global operations.
What Are the Company Details of Hays PLC?
Hays PLC operates as a Public Limited Company and is listed on the London Stock Exchange. The company maintains a strong financial position, with consistent cash flow generation and a diversified global presence that makes it resilient to market volatility.
Company Summary
| Detail | Information |
| Business Name | Hays PLC |
| Registered Office Address | 4th Floor, 20 Triton Street, Regent’s Place, London, NW1 3BF, UK |
| Customer Service Address | 107 Cheapside, London, EC2V 6DN |
| Company Status | Active |
| Company Type | Public Limited Company |
| Incorporated On | 28 July 1987 |
| Company Number | 02150950 |
| SIC Code | 70100 – Activities of head offices |
| Previous Names | Climbasset Limited, Chainpoint Limited |
| Employees | c.11,120 |
| Countries of Operation | 33 |
| Specialisms | 21 |
| Offices Worldwide | 236 |
With over 56 years of experience, Hays continues to be a dominant force in specialist recruitment. Its balance and diversity across sectors and geographies ensure long-term sustainability and shareholder value.
What Services and Features Does Hays PLC Offer?
Hays PLC delivers a comprehensive suite of services across talent acquisition, HR consulting, and career development.
Leveraging a mix of digital tools and human expertise, the company supports both clients and job seekers at every step of the employment lifecycle. Here are the key services offered by Hays PLC:
Talent Acquisition Services
- Permanent Recruitment: Specialist sourcing of high-calibre candidates for long-term roles in various sectors
- Temporary & Contract Staffing: Flexible hiring solutions for businesses needing short-term talent on-demand
- Executive Search: Discreet headhunting of senior leadership roles across global corporate organisations
Recruitment Outsourcing Solutions
- Recruitment Process Outsourcing (RPO): End-to-end recruitment management, from sourcing to onboarding efficiently
- Managed Service Provider (MSP): Vendor management and workforce solutions for large-scale projects globally
Data & Insights Services
- Talent Analytics: Data-driven workforce planning and market mapping using real-time hiring trends
- Industry Reports & Expert Insights: Research publications like the Hays Global Skills Index report series
Career Support & Development
- Career Development Resources: Job market insights, training content, and skill-building programs for professionals
- Job Matching & Interview Prep: Personalised job alerts, CV tips, and interview preparation guidance for candidates
Hays combines the precision of data science with the personalised approach of experienced consultants, offering tailored solutions that evolve with the job market.
How Can Customers Get in Touch with Hays PLC?
Hays maintains dedicated contact points for different needs, be it corporate enquiries, client recruitment services, or job seeker assistance.
The company’s UK headquarters and customer service teams ensure seamless communication and support.
Contact Information
| Contact Type | Details |
| Head Office | 4th Floor, 20 Triton Street, Regent’s Place, London, NW1 3BF |
| Customer Services | 107 Cheapside, London, EC2V 6DN |
| Phone (HQ) | +44 (0) 20 3978 2520 |
| Phone (Customer Services) | +44 (0) 20 7259 8794 |
| customerservice@hays.com | |
| Website | www.haysplc.com |
Whether you’re an organisation seeking top talent or a professional looking to advance your career, Hays’ experienced consultants and responsive customer service team provide reliable support.
Why Choose Hays PLC?
Hays PLC is a leading force in recruitment and HR solutions, renowned as The Ultimate People Business. With decades of industry experience, Hays combines advanced technology with a deep understanding of local markets to deliver tailored hiring strategies that work.
Its unique ability to balance global reach with local expertise makes it a trusted partner for businesses of all sizes.
The company’s diverse business model ensures resilience across economic cycles, allowing it to consistently meet client needs. Hays is also committed to sustainability and creating long-term value, actively working to support inclusive hiring and environmental responsibility.
Through strategic partnerships and expert insights, Hays helps organisations navigate complex talent challenges. Whether supporting a fast-growing startup or a multinational corporation, Hays delivers the right talent at the right time.
Clients benefit from services including workforce planning, talent mapping, and recruitment outsourcing, all designed to improve hiring outcomes and drive business growth.
