Who Is AXA Insurance UK PLC?
AXA Insurance UK PLC is one of the United Kingdom’s leading providers of non-life insurance products and services. Headquartered at 20 Gracechurch Street, London, EC3V 0BG, AXA UK is part of the global AXA Group, a multinational insurance powerhouse with operations in more than 50 countries.
Founded in 1903, the company has evolved significantly through mergers and rebranding, ultimately becoming AXA Insurance UK PLC in 1999.
With a long-standing reputation for reliability and customer-focused innovation, AXA UK serves millions of individuals, families, and businesses throughout the UK.
The company operates with the vision to “act for human progress by protecting what matters”, a mission that resonates throughout its broad suite of insurance solutions.
With the motto “Know You Can”, AXA empowers customers to move forward confidently in an uncertain world, providing comprehensive insurance coverage across various life domains, from health to homes, businesses to vehicles.
Who Are the Leaders Steering AXA UK?
AXA Insurance UK PLC is led by a robust board of directors with expertise across insurance, financial management, and international business. Below is a snapshot of key officers currently steering the company:
People Behind AXA UK
| Name | Role | Nationality | Background |
| Robert Becker | Director | Dutch | Experienced business executive |
| Debra Jane Davies | Director | British | Company Director |
| Tara Maria Theresa Foley | Director | Irish | Company Director |
| Kari Anthony Hale | Director | British | Insurance expert |
| Cheryl Joanne Millington | Director | British | Strategic operations |
| Roland Jean Andre Moquet | Director | French | Risk management |
| Mark Andrew Pain | Director | British | Financial services veteran |
| Ranjit Singh | Director | American | Cross-border strategy |
| Sir David Morgan Sloman | Director | British | Public service & governance |
| Jonathan Paul Walker | Director | British | Business leadership |
| Alain Charles Florent Zweibrucker | Director | French | Multinational experience |
| Karina Jane Bye | Secretary | British | Corporate compliance expert |
This internationally diverse team ensures that AXA UK operates with strategic vision, sound governance, and a focus on innovation and inclusivity.
What Are the Company’s Capital and Turnover Details?
AXA Insurance UK PLC is a Public Limited Company registered under Company Number 00078950, incorporated on 27 October 1903.
AXA UK Overview
| Attribute | Detail |
| Legal Status | Public Limited Company |
| SIC Code | 65120 – Non-life insurance |
| Last Accounts Made Up To | 31 December 2024 |
| Next Accounts Due | 30 June 2026 |
| Last Confirmation Statement | 9 January 2025 |
| Next Confirmation Statement Due | 9 January 2026 |
As part of the wider AXA Group, which manages over €1 trillion in assets globally, AXA UK benefits from deep financial reserves, enabling it to underwrite risk with high levels of security for clients across all sectors.
What Services and Features Does AXA UK Offer?
AXA UK delivers an extensive portfolio of insurance products designed to meet a diverse range of personal and business needs. Whether it’s protecting a family home, covering a company fleet, or providing access to private healthcare, AXA’s services are trusted by millions.
Personal Insurance
- Car Insurance: From standard to electric vehicles, including breakdown and legal cover.
- Home Insurance: Buildings, contents, and optional extras like flood or student cover.
- Health Insurance: Private medical treatment, dental plans, and family packages.
- Travel Insurance: Emergency medical, trip cancellations, and international support.
- Van Insurance: Tailored cover for commercial and courier vans.
- Landlord Insurance: Cover for both residential and commercial landlords.
Business Insurance
- Public Liability Insurance
- Employers’ Liability Insurance
- Professional Indemnity Insurance
- Contents & Buildings Insurance
- Self-Employed & Freelancer Cover
- Startup & SME Packages
Additional Services
- Global Healthcare: International health plans including repatriation services.
- Online Outpatient Services: Access healthcare digitally through AXA PPP and AXA Health.
- Asset Management: Via AXA Investment Managers for institutional clients.
- Life & Savings: Group and personal policies for future planning.
Service Features
| Feature | Description |
| Digital Claims Portal | Seamless online claims management. |
| 24/7 Customer Support | Available for emergency claims. |
| AXA Connect | Broker and partner support channel. |
| Personalised Quotes | Easily accessible via the website. |
| Flexible Plans | Modular insurance cover for changing needs. |
| Corporate Wellness | Employee-focused health and wellbeing packages. |
With a wide range of services backed by advanced digital tools and reliable support, AXA UK stands as a trusted choice for both individuals and businesses. Their commitment to flexibility, innovation, and customer care ensures protection that grows with your needs.
How Can Customers Contact AXA UK?
AXA UK has multiple dedicated contact channels based on service area, ensuring timely support and efficient communication.
General Contact Information
| Type | Contact |
| Phone (UK) | 0345 777 5511 |
| Phone (Overseas) | +44 1268 448 667 |
| General Email | axa-im@uk.dstsystems.com |
| Sales Team | UKCLIENTSERVICE@AXA-IM.COM |
Departmental Contacts
| Department | Phone | |
| Commercial Motor | 0345 900 4185 | cmotornol.INS@axa-insurance.co.uk |
| Household | 0330 024 8086 | home@axa.co.uk |
| Liability Claims | 0345 900 4185 | LiabilityClaims.INS@axa-insurance.co.uk |
| Personal Motor | 0345 608 0230 | axacarclaims.INS@axa-insurance.co.uk |
| Claims | 0330 024 6842 | (24/7 support) |
| Van Insurance | – | van.insurance@axa-insurance.co.uk |
| Data Protection (Insurance) | – | dataprotection.ins@axa-insurance.co.uk |
| Data Protection (Health) | – | data.protection@axahealth.co.uk |
| Media Relations | +33 1 40 75 46 74 | Paris-based support |
Live chat and regional services are also available for AXA Health customers Monday–Saturday.
Why Choose AXA Insurance UK?
AXA UK distinguishes itself through a unique blend of global scale and local service. With proven expertise, industry-leading claims performance (e.g., 99.7% of car claims paid in 2024), and a mission-driven ethos, AXA delivers peace of mind across life’s biggest investments and uncertainties.
Key Reasons to Trust AXA:
- Over 120 years of insurance heritage.
- Part of one of the world’s largest insurance groups.
- Strong focus on innovation, inclusion, and climate responsibility.
- Data-backed decision-making and seamless digital experience.
- Extensive UK-based support network and localised advice.
Choosing AXA Insurance UK means putting your trust in a company that blends tradition with innovation. With a strong reputation, customer-first approach, and commitment to long-term support, AXA continues to stand out in the insurance market. Whether it’s for home, health, or car, AXA is built to protect what matters most.
