Zurich Life Insurance

Who Is Zurich Life Insurance UK?

Zurich Life Insurance UK is a leading provider of life assurance and critical illness cover, offering flexible protection from as little as £5 per month.

Who Is Zurich Life Insurance UK

It is a division of Zurich Insurance Company (U.K.) Limited, a private limited company established on 2 November 1942 (company number 00376989), with its registered office at The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, PO15 7JZ.

Zurich UK delivers peace of mind to policyholders, combining robust protection against death, terminal illness, or serious health conditions with supportive services and helpful tools.

With a longstanding presence in the UK market, Zurich has earned a 5-star Defaqto rating for its life insurance products, recognised for quality and reliability.

Who Leads Zurich Life Insurance UK?

Zurich operates under the governance of Zurich Insurance Company (U.K.) Limited, supported by its executive team and corporate secretary.

Key Directors of Zurich Life Insurance

Name Role Appointment Date
Zurich Corporate Secretary (UK) Limited Secretary 23 Sep 2015
Natasha Emma Kitson Director; Company Director 16 Jul 2024
Louise Elizabeth Sheppard Alternate Director 3 Jun 2025
Shelby Vincent Director; Financial Controller, Zurich UK 21 Aug 2023

These leaders provide robust governance, financial oversight, and strategic direction across Zurich UK’s life and protection business.

What Are the Company Details for Zurich Life Insurance UK?

Zurich Insurance Company (U.K.) Limited is a well-established private limited company:

  • Business Name: Zurich Insurance Company (U.K.) Limited
  • Registered Office Address: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, PO15 7JZ
  • Company Type: Private Limited Company
  • Incorporated On: 2 November 1942 (Company No. 00376989)
  • Accounts Period: Next accounts due up to 31 Dec 2025 (filed by 30 Sep 2026); Last filed up to 31 Dec 2024
  • Confirmation Statement: Next due 18 July 2025 (annual update)
  • SIC Codes: 74990 (Non-trading company); 82990 (Other business support not elsewhere classified)
  • Products Offered: Life insurance, critical illness cover, multi-fracture protection, children’s cover

Zurich Life Insurance aims to deliver accessible, tailored cover with a strong emphasis on customer support and policyholder wellbeing.

What Services and Features Does Zurich Life Insurance UK Offer?

Zurich’s life insurance packages are designed to provide clarity, flexibility, and comprehensive protection for individuals and families. Core options include:

Life Insurance (Life-only cover)

  • Pays a lump sum on death or terminal illness (diagnosis of less than 12 months to live).
  • Ideal for mortgage protection, covering living costs or financial commitments.
  • Policy flexibility: level, increasing, or decreasing cover options.

Life Insurance With Critical Illness Cover

  • Includes all life-only benefits, plus payout for one of 39 critical illness conditions—plus extra payments for less advanced breast and prostate cancers (up to £25,000).
  • Also available as a joint policy and can include children’s cover (up to £25,000 for covered conditions).
  • Multi-fracture add-on gives up to £6,000 for serious bone injuries.

Cover Types

  • Level Cover: Fixed payout and premiums across the term.
  • Increasing Cover: Annual uplift (3%, 5% or aligned with RPI, max 10%) to match inflation; premiums increase ~1.5% per 1% cover increase.
  • Decreasing Cover: Payout reduces over time; best for repayment mortgage protection with fixed premiums.

Flexible Policy Management

  • Ability to increase cover without new medicals (for life events like buying a home or having a baby).
  • Option to reduce cover or switch policy types mid-term.
  • Separate individual policies allowed if joint policy holders separate, without additional underwriting.

Support Services Included

  • 24/7 access to Zurich Support Services, offering counselling and mental health help.
  • Online tools: calculators, guides, and policy management portals.
  • Optional extras: children’s benefit, multi-fracture cover, and adaptations for changing needs.

Additional Benefits

  • 5-star Defaqto rating confirms industry-leading quality.
  • Ongoing promotion (e.g. £5 per-month starting premiums, £100 voucher offer—conditions apply).
  • Supports sustainability through Trees for the Future project, planting over 1 million trees in West Africa between 2024–26.

How Can Customers Contact Zurich Life Insurance UK?

Zurich provides straightforward, dedicated contact channels:

Inquiry Type Contact Details
General Enquiries 0800 096 6233
Making a Claim 0370 333 1500 or +44 1793 511 227 (outside UK)
Lost Policies 0800 096 6233 or +44 1793 511 227
Complaints 0800 096 6233
Existing Business Inquiries zpc@uk.zurich.com
Life Insurance Claims 0370 241 6945
Pension Management Queries 0370 333 1500
Company Switchboard 0800 096 6233
  • Registered Office (all correspondence): The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, PO15 7JZ
  • Postal for Corporate Secretary: Unity Place, 1 Carfax Close, Swindon, Wiltshire SN1 1AP

Whether clients need quotes, policy management, filing a claim, or making a complaint, Zurich ensures clear routes to resolution.

Why Choose Zurich Life Insurance UK?

Zurich Life Insurance UK stands out for its strong reputation and customer trust, backed by a 5-star Defaqto rating and years of experience in the UK market.

It offers flexible protection options, including life-only and combined life with critical illness cover, allowing you to adapt your policy as your needs evolve.

Zurich goes beyond just insurance by providing 24/7 support services, including access to mental health counselling and expert guidance.

Their transparent policies give you the ability to adjust cover without undergoing new medical underwriting in many cases, making it easier to keep your protection up to date.

Zurich also demonstrates a commitment to sustainability through partnerships with green initiatives like Trees for the Future.

With online tools, quotes starting from just £5 per month, and dedicated customer support, Zurich delivers a well-rounded, modern approach to life insurance tailored for today’s families.

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