Who Is DPD UK?
DPD UK is one of the United Kingdom’s premier parcel delivery providers, delivering high-performance logistics solutions for businesses and consumers alike.
Renowned for its fast, reliable services and award-winning customer care, DPD UK operates as part of the international DPDgroup, which itself is owned by Geopost, a subsidiary of La Poste, Europe’s second-largest postal group.
Originally established in the UK during the 1970s, DPD has evolved from a specialist in high-value deliveries into a tech-driven logistics powerhouse.
With a deep-rooted commitment to innovation, sustainability, and customer satisfaction, DPD UK now provides nationwide and international delivery services under the trusted brands DPD, DPD Local, and DPD Local Online.
Headquartered at Roebuck Lane, Smethwick, West Midlands, B66 1BY, the company services thousands of deliveries daily, supported by one of the UK’s most advanced delivery networks.
Its customer-focused approach and sophisticated technology make DPD UK the go-to courier service for individuals, SMEs, and enterprise clients.
Who Leads DPD UK?
DPD UK benefits from an experienced and dynamic leadership team committed to operational excellence, strategic innovation, and long-term customer trust. The company’s senior executives have decades of combined experience in logistics, finance, and customer service.
Leaders Behind DPD UK
| Name | Position | Expertise & Background |
| Elaine Kerr | Chief Executive Officer | Appointed in June 2021. Joined DPD as a sales executive and rose through sales and CRM leadership roles to become CEO. |
| Justin Pegg | Director | Joined the Board in November 2020, bringing operational expertise and business strategy insight. |
| Mariehelene Michon | Director | Appointed in March 2021; contributes to corporate governance and strategic oversight. |
| David Laurence Adams | Finance Director | Responsible for financial planning, compliance, and operational finance. |
| Dwain McDonald | Former CEO | Served until March 2021, known for his work on customer-first innovations. |
| Yves Pierre Louis Delmas | Former Director | Former COO of DPDgroup Europe; appointment concluded in March 2023. |
The board’s diversity and professional acumen provide the company with strong governance and strategic direction as it navigates a competitive and evolving delivery landscape.
What Are the Company Details of DPD UK?
DPD UK operates under the legal entity DPDGROUP UK LTD, a private limited company incorporated on 21 August 1962.
Over the decades, it has transitioned through multiple names to reflect its growing international integration and evolving brand strategy.
Company Summary
| Detail | Information |
| Business Name | DPDGROUP UK LTD |
| Registered Office Address | Roebuck Lane, Smethwick, West Midlands, B66 1BY |
| Company Type | Private Limited Company |
| Incorporated On | 21 August 1962 |
| Company Number | 00732993 |
| SIC Code | 49410 – Freight transport by road |
| Previous Names | Mayne Nickless (U.K) Ltd, Geopost (UK) Ltd, Geopost UK Ltd |
| Accounting Year End | 31 December (next accounts due 30 September 2025) |
| Confirmation Statement Due | 3 December 2025 |
DPD UK’s corporate infrastructure reflects its maturity and scale in the logistics market, and its affiliation with DPDgroup ensures robust international backing and capabilities.
What Services and Features Does DPD UK Offer?
DPD UK offers a rich suite of delivery and logistics services tailored to domestic, international, and business-to-consumer markets. Its strength lies in flexible delivery options, cutting-edge tracking technology, and customer-centric service.
Core Services Offered by DPD UK
- DPD Next Day: Reliable next-working-day delivery across the UK.
- DPD 10:30 & 12:00: Premium delivery slots for early-day arrivals.
- DPD 2 Day: Cost-effective delivery option for less time-sensitive shipments.
- Regional Services: Specialised delivery options for Scottish Highlands, Northern Ireland, and island territories.
- DPD Saturday & Sunday Drop Off: Weekend delivery convenience for urgent packages.
Value-Add Logistics Solutions
- DPD Pickup: Access over 12,000 nationwide drop-off points, including Sainsbury’s, Post Offices, and Argos.
- DPD Collection: Arrange for couriers to collect directly from business or residential addresses.
- DPD Local & Online: Bespoke delivery support for small businesses, online sellers, and individuals.
International Services
- DPD Direct: Seamless cross-border delivery services into Europe and North America.
- DPD Direct Lite: Cost-effective solution specifically for US parcel delivery.
Tech-Driven Features
| Feature | Description |
| Predict Service | Sends a one-hour delivery window via SMS/email for enhanced convenience. |
| Real-Time Tracking | Monitors parcel location at every step with digital updates. |
| Signature Tracking | Verifiable proof of delivery through recipient signatures. |
| Online Discounts | Competitive rates for parcel booking through DPD Online. |
| DPD App | Enables direct communication, live tracking, and service management. |
DPD UK’s ability to blend speed, accuracy, and customer visibility underpins its growing popularity across both e-commerce and enterprise sectors.
How Can Customers Get in Touch with DPD UK?
DPD UK offers a variety of accessible contact channels to accommodate all customers—from online shoppers to large retailers.
Contact Information
| Contact Type | Details |
| Registered Office | Roebuck Lane, Smethwick, West Midlands, B66 1BY |
| Website | www.dpd.co.uk |
| Customer Services | 0121 275 0500 (Mon–Fri: 8am–6:30pm, Sat: 8am–4pm, Sun: 9am–3pm) |
| Chat Support | Available 24/7 via website or app |
| App | DPD app (iOS & Android) for live tracking, communication, and updates |
DPD’s support network is structured to provide fast resolution, real-time communication, and proactive issue handling, regardless of parcel type or destination.
Why Choose DPD UK?
DPD UK stands out in the crowded logistics landscape through its blend of precision, innovation, and environmental responsibility. Whether you’re an individual shipping a gift or a retailer managing thousands of deliveries, DPD offers a comprehensive solution.
Here’s What Sets DPD UK Apart:
- Unmatched Convenience: Delivery slots, real-time notifications, weekend services.
- Wide National Reach: 12,000+ pickup points and extensive urban and rural coverage.
- Sustainability Focus: Leading the industry in carbon-neutral deliveries through electric fleets and eco-projects.
- Customer-Centric: Multiple communication channels, award-winning care, and on-time performance.
- Reliable Infrastructure: Supported by one of Europe’s largest logistics groups—Geopost.
DPD UK’s commitment to logistics excellence, supported by technology, environmental stewardship, and customer care, makes it a reliable partner for businesses and individuals across the UK and beyond.
