eXp UK Services Limited

Who Is eXp UK Services Limited and What Do They Represent?

Established in the UK in 2020 as part of the global expansion of eXp Realty, eXp UK Services Limited is a private limited company operating under Company Number 12836862.

It represents the UK arm of one of the fastest-growing estate agency models globally, known for its agent-centric, tech-driven approach to property sales and lettings.

The business brings a modern and decentralised structure to the UK estate agency market by enabling self-employed agents to operate independently while benefiting from the infrastructure and brand equity of the global eXp Realty network.

This hybrid model combines flexible working with cutting-edge property marketing tools, CRM systems, and training platforms, making it particularly attractive to experienced estate agents looking to own their business without traditional overheads.

Who Are the Key People Behind eXp UK?

eXp UK is driven by a leadership and agent network model, blending centralised support with decentralised business ownership.

Notable Leadership

eXp UK’s standout operational feature is its agent-director model. Each self-employed agent under the eXp UK umbrella effectively runs their own business, offering a personalised, locally-focused experience to buyers and sellers.

What Is the Capital Structure and Financial Status of eXp UK?

As of its latest filings, eXp UK Services Limited remains in active status, operating as a Private Limited Company, incorporated on 25 August 2020. The company’s financial accounts are next due on 31 May 2026 for the accounting year ending 31 August 2025.

Company Overview

While detailed turnover figures are not publicly disclosed, the company’s rapid expansion across the UK indicates a strong growth trajectory, powered by agent recruitment and strategic digital marketing.

What Services and Features Does eXp UK Offer?

eXp UK operates with a dual focus: empowering independent estate agents and serving property buyers and sellers through a highly personal, tech-enabled process. Their services combine traditional estate agency values with modern digital capabilities.

Core Services for Sellers

• Bespoke Property Valuation
• Tailored Sales Strategy
• Professional Photography & Listings
• Personalised Marketing Plans
• Direct Agent Communication
• Sales Progression Support

Core Services for Buyers

• Property Matching and Recommendations
• Agent-Led Property Viewings
• Advice on Offers and Market Conditions
• Support Throughout the Buying Process

Platform Features

• Agent-Owned Microsites: Each agent has their own site, e.g., agentname.exp.uk.com
• CRM and Tech Tools: Streamlined client communications, valuation tools, and more
• Premium Listing Access: On major platforms such as Zoopla and Rightmove
• Training & Mentoring: Ongoing development for all partner agents
• Remote Working Flexibility: Cloud-based brokerage with virtual offices

This hybrid model appeals especially to experienced agents seeking to offer premium service with greater autonomy, while sellers benefit from tailored, one-on-one property representation.

What Are Clients Saying About eXp UK?

eXp UK has received mixed customer reviews across platforms such as Trustpilot and allAgents. While some clients praise individual agents for outstanding service, there are also substantial concerns over the company’s broader operational practices.

Positive Highlights

• Agent Personalisation: Clients report feeling listened to and advised by agents who go “above and beyond”.
• Trusted Advisor Role: Some agents are seen as highly professional, acting like “friends” or trusted property consultants.

Common Criticisms

• Misleading Information: Issues around pricing, area representation, and marketing claims
• Unprofessional Conduct: Reports of rude or dismissive communication by certain agents
• Poor Follow-up: Some buyers noted delays and missed offer submissions
• Transparency Concerns: Ethical concerns around agent tactics and honesty

While individual agent experience can vary widely, the centralised training and support system aims to deliver more consistent service quality as the model matures.

How Can You Contact eXp UK or a Specific Agent?

eXp UK’s decentralised model means that most communications are agent-specific, though there is a general support line for broader enquiries.

General Contact Information:

How to Contact a Specific Agent:

• Use the format: agentname.exp.uk.com (e.g., ashleighfletcher.exp.uk.com)
• Agent emails follow the format: firstname.lastname@exp.uk.com
• You can also find agents on platforms like Zoopla by searching “eXp UK”

Agent Contact Examples:

With multiple ways to connect, contacting eXp UK or a specific agent is straightforward and ensures you reach the right person for your property needs.

Why Choose eXp UK?

Choosing eXp UK provides clients with access to estate agents who combine local knowledge with the support of a global property platform. This unique model ensures a balance of personal service and international resources, giving clients both tailored advice and broader market reach.

The company blends accountability with flexible, tech-enabled operations, helping agents adapt quickly to changing needs while maintaining transparency and professionalism. Clients benefit from customised sales and marketing strategies designed to maximise property visibility and outcomes.

Local expertise is central, but eXp UK’s global reach ensures every transaction is backed by wider insights. Transparency in agent ownership also builds trust at every stage.

For agents, eXp UK offers the chance to run a business with low overheads and high autonomy, encouraging professionals to focus on reputation and service quality while delivering outstanding client experiences.