Who Is Nexbridge Communications Limited?
Nexbridge Communications Limited is a Manchester-based telecommunications company specialising in high-volume telecoms infrastructure for call centres, service providers, and enterprise clients across the UK and abroad.
Established on 5 March 2010 under company number 07179973, the company originally traded as 03Talk Limited before rebranding to Nexbridge Communications Limited in December 2011 to reflect its shift toward advanced enterprise-grade solutions.
Headquartered at 30–32 Hanover House, Charlotte Street, Manchester, M1 4FD, Nexbridge remains an active private limited company on Companies House.
Its leadership team brings more than 60 years of combined experience in telecoms and IT, supporting a strong portfolio of secure and scalable services.
The company offers UK and international call termination, softswitch partitioning, TPS compliance, regulatory consultancy, and bulk SMS services. Its core Teleswitch Platform uses N+1 architecture for resilience and high availability. Nexbridge is also ISO27001-certified, reinforcing its commitment to secure and compliant communications infrastructure.
Who Leads Nexbridge Communications Limited?
Nexbridge is helmed by directors with deep roots in telecommunications, systems architecture, and regulatory compliance. According to the latest filings with Companies House, the company is directed by:
| Name | Role | Date Appointed | Nationality | Background Summary |
| Mark David Allen | Director | 19 August 2021 | British | Brings decades of experience in telecom architecture and service reliability. |
| Phil Julian Smith | Director | 19 August 2021 | British | A telecom industry leader with strong knowledge of regulatory frameworks and network operations. |
Both directors reside in the United Kingdom and correspond through the Manchester registered office. Their leadership has helped shape Nexbridge into a technology-driven, customer-centric telecom provider known for innovation and resilience.
What Are the Company’s Capital and Turnover Details?
Nexbridge Communications Limited, while not publicly disclosing specific turnover figures, is considered a financially stable, mid-sized enterprise in the UK telecoms sector. The company’s latest set of financial accounts were made up to 31 December 2024, with the next due by 30 September 2026.
Financial and Regulatory Overview:
| Attribute | Value |
| Company Number | 07179973 |
| Incorporation Date | 5 March 2010 |
| Last Accounts Made Up To | 31 December 2024 |
| Next Accounts Due | 30 September 2026 |
| Company Type | Private Limited Company |
| SIC Code | 61900 – Other Telecommunications Activities |
| Certifications | ISO27001 – Information Security |
| Industry Associations | Comms Council UK, Federation of Communication Services (FCS) |
Nexbridge’s investment in carrier interconnectivity, PCI Level 4 compliance, and offsite encrypted data backups speaks to a healthy capital allocation toward infrastructure and data security, an essential priority for enterprise clients and compliance-heavy industries.
What Services and Features Does Nexbridge Communications Limited Offer?
Nexbridge Communications Limited delivers a wide range of telecom services tailored for high-volume voice and data operations.
Their focus on reliability, compliance, and scalable infrastructure makes them a trusted partner for call centres, telecom providers, and enterprise users. Here are the core Telecom Services offered by nexbridge:
1. Voice & Call Management Services
- Teleswitch Interconnect: Connects to BT IPX and Tier 1 carriers with full redundancy.
- UK & International Call Termination: Secure, reliable, and cost-efficient routing for high-volume callers.
- CLI Localisation: Matches caller ID to local area codes to boost answer rates.
- TPS-Compliant Blocking: Real-time blocking of TPS/CTPS numbers to prevent ICO violations.
2. Platform & Infrastructure Solutions
- Softswitch Partition Services: Customisable VoIP partitions with isolated, secure infrastructure.
- Reporting & Analytics: CDR insights on call volume, duration, spend, and performance.
- Online Account Access: “My Nexbridge” dashboard with 24/7 access to usage and billing data.
3. Customer Support, Compliance & Messaging
- Bulk SMS Delivery (NexSMS): Mass text messaging system for alerts and customer engagement.
- Dedicated Account Management: Personal account managers for tailored support.
- Data Security & Integrity: End-to-end encryption, PCI Level 4 compliance, and ISO-certified processes.
- Ofcom Number Range Services: Assistance with number allocation and regulatory compliance.
Overall, Nexbridge’s service suite supports secure, compliant, and scalable communications for modern businesses.
Why Is Nexbridge Communications Limited Calling You?
This is one of the most frequently searched questions online: “Why are Nexbridge Communications calling me?”
Nexbridge operates as a carrier-level service provider, meaning that they enable voice traffic routing for third-party companies, often including telemarketing firms, market research agencies, and call centres.
While Nexbridge does not initiate calls themselves, some of their clients may use their network to place outbound marketing or sales calls.
If you receive a call from a Nexbridge-registered number, it typically means that:
- The call originated from a business using Nexbridge’s infrastructure.
- Your number may have been sourced from a purchased marketing list.
- You may be receiving scam or spam calls from unauthorised users of their network.
To stop such calls, Nexbridge recommends requesting to be added to their network-level Do Not Call list or contacting their support to investigate.
What Do Customer Reviews Say About Nexbridge Communications?
The company has received mixed to negative customer feedback, especially concerning Nexbridge Communications nuisance calls.
Online forums and social media platforms like Facebook host several reviews alleging that:
- Spam and scam-related calls are being routed through Nexbridge-hosted numbers.
- Their Do Not Call request list is ineffective, with multiple calls continuing after opt-out.
- Callers have impersonated retailers like Asda, referencing fake online shopping issues.
Common Complaints Include:
- “I keep getting unwanted calls from Nexbridge numbers. I’ve blocked several, but new ones keep coming.”
- “The caller said I had an issue with an online order I never made. They had my name and partial address.”
- “I tried adding myself to their Do Not Call list, but it didn’t work.”
Company’s Response:
In response to such reviews, Nexbridge states that they actively offer TPS compliance tools, encourage responsible usage of their services, and provide clients with tools to stay compliant with ICO and Ofcom regulations.
They position themselves as part of the solution to cleaning up outbound telecoms, not the cause of the problem.
What Is the Nexbridge Communications Limited Phone Number?
If you wish to contact Nexbridge to enquire about a number, request compliance assistance, or submit a complaint, use the following contact information:
| Purpose | Contact Details |
| Main Switchboard | 03456 800 800 / 03456 800 850 |
| Head Office Address | 30–32 Hanover House, Charlotte Street, Manchester, M1 4FD |
| Website | https://nexbridge.co.uk |
| Support Page | Accessible via My Nexbridge Control Panel |
For urgent requests related to nuisance calls or scam prevention, it’s advised to also report the issue to the Information Commissioner’s Office (ICO) or Ofcom.
Why Choose Nexbridge Communications Limited?
Despite the criticism, Nexbridge remains a strategic partner for call centres and businesses seeking secure, compliant, and scalable telecoms services.
Their focus on network resilience, real-time compliance tools, and transparent reporting makes them a viable option for businesses operating in regulated environments.
Whether you’re a business seeking wholesale voice services or a concerned consumer aiming to stop unsolicited calls, Nexbridge’s dual role as both a telecom facilitator and compliance advocate makes it a company of both utility and scrutiny.
