Who Is Propack Direct Mail Ltd?
Propack Direct Mail Ltd is a well-established, award-winning direct mail and print solutions provider based in Huddersfield, West Yorkshire.
Founded in October 2000 and boasting over 25 years of direct marketing experience, the company has built a robust reputation for delivering high-quality, data-driven campaigns and fulfilment services across a broad range of sectors.
With an emphasis on creative execution, data insight, and environmental responsibility, Propack operates a state-of-the-art production facility at Units 4 & 5 Fieldhouse Park, where they handle every stage of the direct mail process, from ideation and design to printing, fulfilment, and nationwide distribution.
Their core mission is to generate exceptional marketing results for clients while maintaining a strong commitment to sustainability.
Led by Director and Company Secretary Jason Clough, the team includes professionals across departments such as production, client services, compliance, creative, and warehouse operations.
Their collaborative approach ensures seamless delivery of campaigns, personalised communications, and strategic marketing outputs.
Propack has grown to become a trusted partner to a wide variety of clients, including non-profits, major corporations, and retail brands.
Who Are the Key People Behind Propack?
Jason Clough serves as both Director and Company Secretary, bringing strategic oversight and continuity to the business. Under his leadership, Propack continues to expand its services and invest in innovation.
Supporting the director is a dynamic team that spans across production, client management, and creative services, including:
- Emily Peacock: Client Services Manager
- Daniel Hackin: Production Planning Manager
- Daniel Plant: Compliance Manager
- Andrew Hemingway: Warehouse Manager
- Carl Stafford: Graphic Designer
- Craig Rimington: Creative Artworker
- Chelly Westmoreland: Account Manager
- Charlea Flinders: Accounts Assistant
Their combined expertise ensures Propack maintains its reputation for high-quality delivery and client satisfaction.
What Are the Capital and Turnover Details?
Propack Direct Mail Ltd, a private limited company registered in England and Wales under Company Number 04086927, has been operating since 10 October 2000.
Based in Huddersfield, the company has established itself as a key player in the UK print and marketing sector.
| Key Financial & Filing Information | Details |
| Last accounts made up to | 31 December 2024 |
| Next accounts due | 30 September 2026 |
| Confirmation statement last filed | 5 September 2024 |
| Next confirmation due | 19 September 2025 |
Though specific turnover and capital figures are not publicly disclosed, Propack’s long-standing presence, investment in technology, and award-winning achievements, such as the PrintWeek Innovation of the Year Award 2023, highlight its strong financial stability and operational capacity.
What Services and Features Does Propack Offer?
Propack offers a comprehensive range of direct mail and print marketing solutions, designed to support acquisition, retention, engagement, and brand consistency for businesses and organisations across the UK. Here are the Propack Direct Mail’s Core Services:
Acquisition
Propack helps clients boost revenue through targeted customer and supporter acquisition strategies. Using data segmentation, campaign personalisation, and multichannel integration, they build high-performing campaigns that attract new leads and drive measurable results.
Retention
Effective client communication is essential for customer loyalty. Propack creates impactful retention campaigns that keep supporters engaged, using personalised mailing, branded updates, and sophisticated automation workflows.
Critical Communications
Essential for sectors like utilities, finance, and charities, Propack delivers:
- Statements and billing letters
- Recovery notices
- Emergency appeal mailings
These services are securely managed and meet compliance standards to ensure reliability and confidentiality.
Storefront Solutions
Propack develops custom storefront portals for clients, allowing internal teams or franchisees to:
- Manage marketing assets
- Control brand consistency
- Order print-on-demand materials
This solution is especially beneficial for decentralised businesses and non-profits with multiple locations.
Creative & Print Services
With in-house graphic designers, creative artworkers, and print technicians, Propack manages the full production cycle:
- Design and layout
- Variable data printing
- Enveloping and finishing
- Full-colour digital and litho print
- Integrated mail merge and fulfilment
Sustainability & Environmental Commitment
Propack is at the forefront of eco-conscious print marketing. Their initiatives include:
- Carbon offsetting campaigns
- The UK’s first environmentally-focused “greetings cards with a conscience” print-on-demand business
- Sustainable supply chain practices in collaboration with like-minded partners
- Ongoing decarbonisation goals to reduce environmental impact
Clients are encouraged to participate in carbon offsetting initiatives and work with Propack to build a more responsible marketing footprint.
What Do Clients Say About Propack Direct Mail?
Client feedback for Propack Direct Mail Ltd highlights the company’s dedication to quality, consistency, and client service.
Businesses across various industries have praised Propack for their prompt turnaround times, innovative design capabilities, and transparent communication throughout the campaign lifecycle.
Whether it’s a national charity or a multinational travel brand, clients report high satisfaction with the professional and dependable nature of Propack’s delivery.
Particularly noted are their sustainability efforts and personalised customer support, with many customers impressed by the seamless integration of creative design, data handling, and print execution.
Reviews often commend the company’s ability to adapt to complex briefs and tight deadlines while maintaining a collaborative and solutions-focused approach.
While formal online review platforms provide limited public testimonials, Propack’s continued partnerships with high-profile clients like TUI and Cloverleaf Advocacy serve as a strong endorsement of their trusted, results-driven service.
How Can You Contact Propack Direct Mail Ltd?
Reaching out to Propack Direct Mail Ltd is simple, with multiple contact options available for businesses across the UK.
Whether you need support for an ongoing campaign or are exploring new marketing solutions, their team is ready to assist.
Contact Details and Support Options
- Office Address: Located at Units 4 & 5 Fieldhouse Park, Old Fieldhouse Lane, Huddersfield, HD2 1FA, in West Yorkshire.
- Phone Support: Call 01484 538222 for direct assistance from their expert team.
- Email Inquiries: Reach out via sales@wearepropack.co.uk for prompt responses.
- Website Contact: Submit inquiries through their official website for tailored support.
Propack’s client services team, led by industry professionals, ensures that all direct mail needs are handled with precision and efficiency, delivering a responsive and expert-driven experience.
Why Choose Propack Direct Mail?
Propack Direct Mail stands out as a reliable and forward-thinking partner for businesses that value quality, compliance, and environmental responsibility.
With over 25 years of industry experience, Propack has developed a proven track record of delivering high-impact campaigns supported by advanced data management and in-house creative expertise.
Their end-to-end services, ranging from strategy and design to fulfilment and distribution, are backed by award-winning performance, including the PrintWeek Innovation of the Year 2023.
Clients benefit from state-of-the-art technology, real-time reporting, and scalable campaign solutions designed for maximum return on investment.
Moreover, Propack’s focus on sustainable printing practices, including carbon-offset options and eco-friendly materials, positions them as a leading choice for responsible marketing.
With Propack, clients don’t just get results, they partner with a team that genuinely cares about impact, innovation, and integrity.
