Who Is Standard Life PLC?
Standard Life PLC is a renowned UK-based financial services brand that has been serving individuals and businesses for over two centuries.
Originally founded in 1825 and now a vital part of Phoenix Group, the UK’s largest long-term savings and retirement business, Standard Life is trusted by millions of customers to secure their financial futures.

The brand’s legacy spans generations, having evolved from a traditional insurer to a modern financial services leader offering pensions, retirement income, savings, investments, and estate planning solutions.
While Standard Life PLC is the parent brand, its core insurance business operates under Standard Life Assurance Limited, incorporated in Scotland on 30 June 2005.
Standard Life services clients directly, through intermediaries, and via employer pension schemes, operating across the UK, Ireland, Germany, and Austria.
The company’s dedication to sustainability, digital accessibility, and financial education further reinforces its position as a trusted partner for long-term financial planning.
Who Are the Directors and Officers of Standard Life PLC?
Standard Life PLC benefits from a robust and experienced leadership team that steers the company with a strong emphasis on governance, financial prudence, and customer-centric strategy.
Key Officers of Standard Life PLC
| Name | Role | Appointed On | Occupation | Location |
| Andrew David Briggs | Director | 01 Oct 2022 | Company Director | Birmingham, England |
| Arlene Cairns | Director | 01 Apr 2024 | Finance Director | Edinburgh, Scotland |
| Karin Alexandra Cook | Director | 01 May 2024 | Company Director | Edinburgh, Scotland |
| Ian Adam Craston | Director | 01 Jun 2023 | Non-Executive Director | Edinburgh, Scotland |
| Jora Singh Gill | Director | 01 Jun 2023 | Non-Executive Director | Edinburgh, Scotland |
| Rosemary Harris | Director | 01 Jan 2022 | Director | England |
| Timothy Walter Harris | Director | 01 May 2022 | Accountant | England |
| John Robert Lister | Director | 31 Aug 2018 | Director | England |
| Martin John Muir | Director | 01 Jan 2025 | Non-Executive Director | United Kingdom |
| PEARL GROUP SECRETARIAT SERVICES LIMITED | Secretary | 31 Aug 2018 | Corporate Secretary | Birmingham, England |
These individuals collectively ensure Standard Life meets its regulatory obligations while continuing to innovate within the retirement and investment landscape.
What Are the Company’s Capital Structure and Financial Status?
Standard Life Assurance Limited (Company No. SC286833), the main operating subsidiary, is a Private Limited Company and remains fully active in the UK insurance sector. It operates under the SIC code 65110, Life Insurance.
| Metric | Details |
| Company Type | Private Limited Company |
| Incorporated On | 30 June 2005 |
| Company Status | Active |
| SIC Code | 65110 – Life insurance |
| Registered Office Address | Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH |
| Last Accounts Made Up To | 31 December 2023 |
| Next Accounts Due | 30 September 2025 |
| Next Confirmation Statement | 17 June 2025 |
While specific turnover figures are not detailed here, being part of Phoenix Group ensures Standard Life benefits from substantial financial backing, prudent investment strategy, and large-scale operational capability.
What Services and Features Does Standard Life Offer?
Standard Life provides a wide range of financial products and services focused on helping individuals, employers, and advisers plan effectively for retirement, grow long-term savings, and invest responsibly.
Their offerings are built to support financial well-being through tailored solutions and easy-to-use digital tools.
Core Offerings Include
- Pensions: Standard Life offers various pension options including Personal Pensions, Self-Invested Personal Pensions (SIPP), and Workplace Pension Schemes—helping individuals and employers save consistently for retirement.
- Retirement Income: Customers can access retirement income solutions such as Annuities, Flexible Drawdown options, and the Guaranteed Lifetime Income Plan, all designed to provide steady income after retirement.
- Savings & Investments: Products include Investment Bonds, both onshore and offshore, and ISAs that help customers grow their wealth while enjoying tax advantages.
- Equity Release: Homeowners aged 55 to 84 can unlock the value of their homes through equity release, offering additional financial flexibility in later life.
- Estate Planning: Services aimed at helping individuals protect and pass on their wealth efficiently to future generations.
- Online Services: Digital tools allow users to manage their policies, track fund performance, and use helpful calculators and financial planning tools.
Unique Features of Standard Life
- Client View Portal: A user-friendly dashboard for both customers and advisers to view and manage policies in one place.
- Good Money Mood Webinars: Live and on-demand financial education sessions targeted at employers and employees, promoting better financial literacy.
- Sustainability Focus: Standard Life integrates Environmental, Social, and Governance (ESG) factors into their investment strategies and supports inclusive financial growth.
This combination of comprehensive financial products and user-centric features positions Standard Life as a strong choice for long-term financial planning and investment.
How Can Customers Get in Touch with Standard Life?
Standard Life maintains a broad UK-wide presence through offices in Edinburgh, London, and Birmingham, and offers multiple contact channels tailored to specific needs.
Main Contact Addresses
| Office Location | Address |
| Edinburgh | Standard Life House, 30 Lothian Road, EH1 2DH |
| London | 20 Old Bailey, Farringdon, EC4M 7LN |
| Birmingham | 1 Wythall Green Way, Wythall, B47 6WG |
| Ireland | 90 St. Stephen’s Green, Dublin 2 |
| Germany | Lyoner Straße 9, 60528 Frankfurt/Main |
| Austria | Arche Noah 9, 8020 Graz |
Phone Numbers by Service Type
| Service Area | Phone Number |
| Pension Annuities | 0808 164 0164 |
| Active Money SIPP | 0345 0845 000 |
| Active Money Personal Pension | 0345 278 5626 |
| Workplace Pensions | 0800 634 7480 / 0345 606 0075 |
| Annuities (existing customers) | 0345 6060 841 |
| General Enquiries | 0345 266 1863 |
Emails by Function
| Function | Email Address |
| General Queries (SIPP) | sipp_customercentre@standardlife.com |
| New Business (Pensions) | sippnb@standardlife.com |
| Property Enquiries (SIPP) | sipp_property@standardlife.com |
| Adviser Annuity Support | adviserannuitysupport@standardlife.com |
| Adviser Quotes | sales_quotes@standardlife.com |
| Adviser Commission Info | info_commission@standardlife.com |
Accessibility Support is also offered via the SignLive service for customers with hearing difficulties.
Why Choose Standard Life PLC?
Standard Life is more than a financial services provider, it is a trusted partner in preparing for life after work.
With a heritage of over 200 years, the company combines traditional values with modern innovation, making it a strong choice for individuals seeking:
- Comprehensive retirement and pension planning
- Transparent investment solutions
- Award-winning workplace pension schemes
- Commitment to sustainability and financial wellbeing
- A brand backed by the financial strength of Phoenix Group
Whether you’re starting your savings journey, managing retirement funds, or supporting employee pensions, Standard Life offers expertise, reliability, and digital tools to help you make informed financial decisions.




