Who Is UPS Limited?
UPS Limited is the United Kingdom’s operational arm of United Parcel Service (UPS), one of the world’s most established logistics, parcel delivery, and supply chain management companies.
Incorporated on 24 July 1985, UPS Limited is a key player in the UK’s logistics sector, delivering integrated shipping solutions that connect businesses and individuals to over 220 countries and territories.
Headquartered at 2 Lotus Park, The Causeway, Staines-Upon-Thames, Middlesex, TW18 3AG, UPS Limited operates as a private limited company registered in England and Wales under company number 01933173.
The company originally traded under the names Atlasair Parcels Service Limited and Atlasair Express Limited before adopting the UPS Limited identity in 1989, aligning itself with its globally recognised parent brand.
UPS Limited’s role extends beyond simple parcel delivery. It is a cornerstone in the UK’s import, export, and supply chain ecosystem, providing time-definite deliveries, freight forwarding, warehouse solutions, and tailored logistics services for businesses of all sizes.
The company’s commitment to customer-first service, operational excellence, sustainability, and technological innovation cements its position as one of the UK’s most reliable delivery partners.
Who Leads UPS Limited?
UPS Limited is overseen by an internationally experienced team of directors and officers, each contributing significant expertise in logistics, finance, legal governance, and European market strategy.
| Name | Role | Date of Birth | Nationality | Appointment Date | Residence | Occupation |
| Peter Kingsley Dunstan | Secretary & Director | Sep 1969 | British | 1 Feb 2022 | Germany | Director of Finance |
| Daniel Carrera Garcia | Director | Sep 1971 | Spanish | 1 Mar 2021 | Netherlands | President Europe – UPS |
| Markus Kessler | Director | May 1977 | German | 1 Mar 2024 | Switzerland | Managing Director |
| Peter Raoul Stewardson | Director | Oct 1964 | British | 1 Feb 2017 | Belgium | Legal Attorney |
These leaders collectively manage the UK’s strategic operations, legal frameworks, financial management, and integration with UPS’s extensive European network.
Daniel Carrera Garcia, as President Europe, UPS, drives the overarching European strategy, while Markus Kessler, the UK Country Manager, directly oversees local leadership and customer service initiatives.
What Are the Company Details of UPS Limited?
UPS Limited is fully compliant with UK corporate governance requirements and operates under the following structure:
- Registered Office: 2 Lotus Park, The Causeway, Staines-upon-Thames, Middlesex, TW18 3AG, United Kingdom
- European Operations Hub: UPS Europe SRL/BV, Avenue Ariane 5, 1200 Brussels, Belgium
- Company Status: Active
- Company Type: Private Limited Company
- Incorporation Date: 24 July 1985
- SIC Code: 53202 – Unlicensed carrier
- Trade Registry Number: 01933173 (Companies House)
- VAT Number: GB 222421710
Financial Records:
- Last Accounts Submitted: For the year ending 31 December 2023
- Next Accounts Due: By 30 September 2025 (covering the period to 31 December 2024)
- Last Confirmation Statement: Submitted on 1 April 2025
- Next Confirmation Statement Due: By 15 April 2026
UPS Limited’s well-maintained financial records and filings demonstrate the company’s ongoing financial stability and commitment to regulatory compliance.
What Services and Features Does UPS Limited Offer?
UPS Limited provides one of the most comprehensive logistics portfolios available in the UK. Their services are meticulously designed to meet the needs of individuals, small businesses, large enterprises, and global corporations.
Parcel Delivery & Freight Services
- Standard Shipping: Day-definite delivery within the UK (1–5 business days) for cost-effective domestic shipments.
- Express & Overnight Shipping: Guaranteed next-day delivery services for time-critical shipments.
- International Shipping: Global door-to-door shipping solutions with full customs support, duty calculation, and cross-border regulatory assistance.
- Freight Services: Heavyweight, palletised, and containerised cargo delivered via road, air, or sea through UPS’s global freight network.
Supply Chain & Logistics Management
- Warehousing & Distribution: Integrated storage, order fulfilment, and inventory control across UPS’s strategically located facilities.
- Freight Forwarding & Brokerage: Professional import/export management, customs clearance, and documentation processing.
- Hazardous Materials Shipping: Fully compliant transportation of regulated items such as lithium batteries and sensitive goods.
Returns & Reverse Logistics
- Streamlined customer return processes to help businesses manage reverse logistics efficiently and cost-effectively.
Billing & Business Support
- UPS Billing Centre: A dedicated online portal for invoice management, payment tracking, and customised billing solutions.
- Automated Payment Options: Flexible billing arrangements tailored for businesses with regular shipping needs.
Digital Tools & Tracking Solutions
- Real-time parcel tracking via UPS.com or the UPS mobile app.
- Advanced shipping and logistics management tools for enterprises, including batch processing, shipment history, and automated collections.
What Drives UPS Limited?
UPS Limited operates under the global mission of UPS, which is to move our world forward by delivering what matters. The company’s UK operations are deeply aligned with these guiding principles:
Core Values
- Customer First: Every decision is made to improve the customer experience.
- People Led: Empowering employees through training, development, and workplace safety.
- Innovation Driven: Continuously investing in digital tools, real-time tracking, and supply chain technology.
- Sustainability Focused: Committed to achieving carbon neutrality and expanding green delivery options.
Sustainability Commitment
UPS Limited supports the parent company’s global goal of carbon neutrality by 2050. In the UK, this includes increasing the use of electric delivery vehicles, optimising delivery routes, and investing in renewable energy-powered facilities.
How Can Customers Contact UPS Limited?
UPS Limited provides an accessible multi-channel contact system:
| Contact Type | Details |
| General Customer Service | +44 (0)3457 877 877 |
| Billing Inquiries | +44 (0)345 161 0016 |
| Billing Email | ukfcr@ups.com |
| Technical Support | +44 (0)20 7949 0192 |
| Postal Address | UPS Ltd, 2 Lotus Park, The Causeway, Staines-upon-Thames, Middlesex, TW18 3AG |
| Regional HQ | UPS Europe SRL/BV, Avenue Ariane 5, 1200 Brussels, Belgium |
Customers can also visit the UPS UK website for shipment tracking, claims processing, account management, and more.
Why Choose UPS Limited?
UPS Limited combines global scale with local expertise to offer a reliable, flexible, and technologically advanced logistics network.
Key benefits include:
- Fast, guaranteed delivery options across the UK and internationally.
- Strong customer support backed by local service teams.
- Seamless digital integration for businesses managing complex shipping needs.
- Robust claims and returns processes.
- A long-standing commitment to sustainability and corporate responsibility.
For individuals and businesses alike, UPS Limited remains a trusted partner in the UK logistics landscape, delivering with precision, care, and continuous innovation.
Additionally, UPS’s ongoing investments in cutting-edge technologies, such as automated warehousing, AI-driven route optimisation, and real-time delivery tracking, ensure clients benefit from greater efficiency, transparency, and operational control.
This makes UPS Limited not only a courier service but a strategic logistics ally for enterprises navigating today’s fast-paced e-commerce and global trade environment.
