Who Is DHL Express (UK) Limited?
DHL Express (UK) Limited is a premier logistics and courier service provider operating within the United Kingdom as part of the globally recognised Deutsche Post DHL Group.
Established on 8 July 1988, the company functions as a Private Limited Company under Company Number 02275780 and is headquartered at the Southern Hub, Unit 1, Horton Road, Colnbrook, Berkshire, England, SL3 0BB.
DHL Express UK plays a critical role in facilitating time-sensitive document and parcel delivery, both domestically and internationally.
With operations spanning over 220 countries and territories, the company stands out as a leader in express shipping, thanks to its door-to-door service, next-day delivery capabilities, robust tracking systems, and a focus on sustainability.
Over the years, the company has undergone multiple name changes, from Southern Stronghold Limited to Securicor Omega Express Limited, before adopting its current branding under the globally respected DHL name.
DHL Express (UK) is known for its high-speed logistics, secure parcel handling, and advanced customer service infrastructure that supports both individual and business customers across the UK.
Who Are the Key Directors and Leadership Team of DHL Express (UK) Limited?
DHL Express (UK) Limited is led by experienced professionals with decades of logistics and corporate expertise. The current directors are as follows:
| Name | Position | Appointed On | Background |
| Richard Ian Bowman | Director | 16 October 2018 | Extensive experience in freight logistics and leadership in multinational corporations. |
| Kane Daniel Mumford | Director | 1 February 2025 | Young leader with a fresh approach to operational strategy and customer service optimisation. |
This leadership team ensures that DHL Express (UK) remains a trusted logistics partner for both small businesses and large-scale enterprises, adapting quickly to evolving customer demands and regulatory landscapes.
What Are the Company Details of DHL Express (UK) Limited?
DHL Express (UK) Limited is a well-established company specialising in freight transport by road, officially classified under SIC Code 49410. It operates under the regulatory framework of the UK Companies House with full financial transparency.
Company Overview
| Detail | Information |
| Business Name | DHL Express (UK) Limited |
| Registered Office | Southern Hub, Unit 1, Horton Road, Colnbrook, Berkshire, SL3 0BB |
| Company Status | Active |
| Company Type | Private Limited Company |
| Incorporated On | 8 July 1988 |
| Nature of Business (SIC Code) | 49410 – Freight transport by road |
| Last Accounts Made Up To | 31 December 2023 |
| Next Accounts Due | 30 September 2025 |
| Last Confirmation Statement | 6 September 2024 |
| Next Confirmation Statement Due | 20 September 2025 |
As part of the Deutsche Post DHL Group, the UK branch plays a pivotal role in connecting UK-based customers to international markets efficiently and securely.
What Services and Features Does DHL Express (UK) Limited Offer?
DHL Express (UK) Limited is known for its comprehensive and tailored delivery services, designed to meet the needs of both personal and business users. Here’s a breakdown of the core offerings and features:
Core Services and Capabilities
| Service Area | Features |
| International and Domestic Shipping | Timely delivery of parcels and documents across the UK and to 220+ countries. |
| Express and Time-Definite Delivery | Guaranteed delivery within specific timeframes—ideal for urgent shipments. |
| Door-to-Door Service | Full-service handling from sender to recipient, including customs clearance. |
| Parcel and Freight Options | Supports standard packages, oversized items, and temperature-sensitive goods. |
| Digital Booking and Tracking | Online tools like DHLitNow and WhatsApp chatbot for real-time shipment tracking. |
| Business Account Benefits | Tailored rates, billing solutions, and dedicated support for UK businesses. |
| Service Points | 1,400+ DHL Service Points including WHSmith, Ryman, Safestore, and independent retailers. |
| Sustainability Initiatives | GoGreen Plus programme uses Sustainable Aviation Fuel (SAF) to reduce emissions. |
Specialised Services
- Temperature-Controlled Shipments
- Dangerous Goods Handling (ADR Compliance)
- Next-Day Domestic Delivery
- International Delivery in 1–2 Days (location dependent)
- White Glove and High-Security Shipments
- One-Hour Delivery Window Notifications
Whether you’re sending legal documents, medical equipment, or commercial inventory, DHL Express (UK) has the infrastructure and reliability to support you.
How Can Customers Get in Touch with DHL Express (UK) Limited?
DHL Express (UK) Limited offers multiple customer support channels to handle tracking, collection, redelivery, and general inquiries for both private and business users.
Contact Information of DHL Express (UK)
| Contact Type | Details |
| Business Customer Support | 0844 248 0844 |
| Private Customer Support | 0344 248 0012 |
| Collection Booking (UK) | 0844 248 0828 |
| WhatsApp Support | +44 1163 265750 |
| Digital Assistant | Available 24/7 via www.parcel.dhl.co.uk |
| Registered Office Address | Southern Hub, Unit 1, Horton Road, Colnbrook, Berkshire, SL3 0BB |
Operating Hours: Monday to Friday, 8:00 AM to 7:00 PM
Additionally, customers can access the Help Centre, submit online forms for queries, or use the On Demand Delivery platform to rearrange delivery schedules efficiently.
Why Choose DHL Express (UK) Limited?
DHL Express (UK) Limited stands at the forefront of UK logistics due to its global infrastructure, commitment to innovation, and unwavering customer service excellence.
Whether you’re a business sending time-critical shipments or a private individual needing fast and secure delivery, DHL offers unmatched reliability.
With sustainability efforts like the GoGreen Plus programme, technological convenience through online booking and WhatsApp tracking, and nationwide accessibility via over 1,400 Service Points, DHL Express provides a comprehensive and trustworthy courier experience.
For express delivery services that combine speed, security, and customer care, DHL Express (UK) Limited remains a top choice for individuals and organisations across the United Kingdom.
