Who Is Equiniti Group?
Equiniti Group is a UK-based financial and administration services provider with a legacy that dates back to 1836.
Headquartered in Crawley, West Sussex, the company specialises in delivering share registration, pensions administration, investment services, employee benefits, and regulatory remediation solutions to both UK and global clients.
From handling military pensions in the 19th century to managing corporate shareholder relationships in today’s digital age, Equiniti has consistently positioned itself as a critical enabler of financial infrastructure in the UK.
The company supports over 36 million shareholders and pension scheme members globally and operates in highly regulated environments.
Now a private equity-backed business under Advent International, Equiniti offers secure, digital-first platforms designed to help organisations streamline operations, ensure compliance, and build stronger stakeholder relationships.
With more than 5,000 employees, Equiniti operates under a client-first philosophy, delivering outsourced solutions that power modern financial ecosystems.
What Is the History and Structure of Equiniti Group Limited?
Equiniti Group Limited was officially incorporated on 11 August 2005 under UK Company Registration Number 05533248.
Despite this modern registration, the company’s roots stretch back nearly two centuries, originally providing pension payment services to the UK Armed Forces.
In 2007, private equity firm Advent International acquired Lloyds TSB’s share registration business and launched Equiniti as a standalone brand.
Since then, Equiniti has grown into a major UK provider of share registration, pension administration, and related financial services.
Headquartered at Sutherland House in Crawley, West Sussex, the firm continues to evolve, driven by digital innovation and a focus on operational efficiency. Today, Equiniti serves a wide range of clients in both the public and private sectors.
Who Are the Directors and Key Leaders of Equiniti Group?
Equiniti Group Limited is led by a seasoned executive team with strong expertise in finance, risk, people strategy, and compliance.
The leadership team plays a pivotal role in guiding the company’s digital transformation and operational excellence. Below is a table highlighting the key directors and officers of the company:
Key Directors of Equiniti Group
| Name | Position | Appointed On |
| Paul Anthony Lynam | Company Director | 1 April 2021 |
| Andrew Michael Peeler | Chief Financial Officer | 1 August 2021 |
| Andrew William Stephenson | Chief People Officer | 10 January 2022 |
| Adam Charles Green | Chief Risk Officer | 10 January 2022 |
| PRISM COSEC LIMITED | Corporate Secretary | 3 August 2020 |
This team ensures Equiniti remains compliant, innovative, and customer-focused in a rapidly evolving financial services landscape.
What Are the Capital, Turnover, and Financial Insights?
As a privately held company, Equiniti does not publicly disclose its exact capital or turnover figures. However, the company’s scale of operations and history of multi-year contracts with FTSE-listed firms and pension schemes demonstrate strong and stable financial performance.
Financial Snapshot (Public Record Data)
| Metric | Status |
| Company Number | 05533248 |
| Nature of Business | 74990 – Non-trading company (holding and service functions) |
| Parent Company | Advent International (Private Equity) |
Equiniti maintains timely submission of annual accounts and filings to Companies House, reflecting consistent compliance and robust governance.
The company’s long-term investments in digital systems and AI-driven processes are designed to reduce operational costs while enhancing value for clients.
Equiniti’s business model is built on recurring revenue streams from critical services such as pensions, registry maintenance, and transaction processing.
What Services and Features Does Equiniti Group Offer?
Equiniti Group offers an extensive range of B2B services tailored to large corporates, pension trustees, and regulated institutions. These services are categorised into four primary areas:
1. Shareholder Services
- Share registration & transfer agent services
- Corporate actions & AGM support
- Employee share plan management
- Investor relations advisory
- Proxy and governance reporting
2. Retirement Solutions
- Defined benefit & defined contribution scheme administration
- Retirement income management
- Pensions technology and digital self-service platforms
- Payroll processing for pensioners
3. Customer Resolutions
- End-to-end complaints management outsourcing
- Regulatory remediation (e.g., PPI, mis-sold financial products)
- Claims handling and case file management
- Contact centre services and digital communications
4. Credit, Fraud & Analytics (via Lenvi.com)
- Loan origination & servicing platforms
- KYC and customer due diligence systems
- Fraud risk analytics and prevention tools
Key Features of Equiniti’s Services
| Feature | Benefit |
| Digital-first platforms | Reduced manual processing, increased efficiency |
| Customised reporting & analytics | Data-driven insights for decision-making |
| Secure cloud-based systems | GDPR and FCA-compliant |
| Flexible integration | Works with existing ERP and HR platforms |
| High-volume scalability | Serves both SMEs and global enterprises |
How Can You Contact Equiniti Group?
Equiniti Group provides a range of contact options to support businesses, shareholders, and pension members.
General Enquiries
- Phone (UK): 0371 384 2030
- Phone (International): +44 121 415 7047
- Email: hello@eqi.co.uk
- Lines open: Monday – Friday, 8:30 AM – 5:30 PM (excluding UK Bank Holidays)
Pension Scheme Support
- Phone (UK): 0371 384 2307
- Relay UK (Accessibility): www.relayuk.bt.com
Written Correspondence
Postal Address:
Equiniti
PO Box 1246
Sutherland House
Russell Way
Crawley, RH10 1UH
Digital Support Channels
- Contact Form: Available on Equiniti’s website
- Textel/Minicom: 0371 384 2255
- Shareview Access: Online shareholder and portfolio management via www.shareview.co.uk
The website and Shareview platform offer comprehensive support for account management, corporate queries, and investor communications.
Why Should Businesses Choose Equiniti Group?
Equiniti Group is a trusted name in financial administration and registry services for a reason. Its deep-rooted expertise, modern infrastructure, and compliance-led services make it a premier partner for listed companies, pension trustees, and government bodies alike.
Top Reasons to Choose Equiniti
- Unmatched Heritage: Nearly 200 years of experience in financial administration
- Scalable Services: Solutions suitable for both FTSE 100 companies and SMEs
- Digital Innovation: Technology-led transformation across all service areas
- Regulatory Trust: Fully compliant with FCA and UK data protection standards
- Client-Centric Model: Strong support teams, dedicated account managers
- Global Capability: Over 5,000 employees and a growing international presence
By integrating cutting-edge platforms with secure operations, Equiniti enables its clients to navigate regulatory complexity, increase shareholder engagement, and streamline pensions and financial service delivery.
