Mitie Group PLC

Who Is Mitie Group PLC?

Mitie Group PLC is the United Kingdom’s premier provider of integrated facilities management (FM) and professional services. Founded in 1987, Mitie has grown to become a FTSE 250-listed company with its principal operations headquartered at Level 12 of The Shard in London.

With a vast national footprint and over 72,000 employees, Mitie supports both public and private sector clients across a diverse range of industries.

The company’s mission is to transform everyday environments into high-performing, zero-carbon spaces through the use of advanced technologies, data analytics, and a future-focused service model.

Whether managing airports, hospitals, retail centres, or government facilities, Mitie focuses on creating smarter, safer, and more sustainable places that drive better outcomes for its clients and the communities they serve.

Mitie services more than 3,000 customer organisations and impacts over 7.5 million people daily across the UK.

Its commitment to innovation, ESG leadership, and operational excellence has made it a reliable partner to government departments, national infrastructure providers, and leading private corporations.

Who Leads Mitie Group PLC?

Mitie’s leadership team is composed of seasoned industry executives and a strong board of directors, combining decades of commercial, technological, and governance expertise:

• Phil Bentley – Chief Executive Officer (CEO): Appointed in 2016, Bentley previously led British Gas and Cable & Wireless. Under his leadership, Mitie has been transformed into a digitally-driven and ESG-focused enterprise.
• Simon Kirkpatrick – Chief Financial Officer (CFO): Kirkpatrick has guided Mitie’s financial strategy with a focus on margin expansion and capital efficiency.
• Derek Mapp – Executive Chairman: With significant experience in leadership roles, Mapp offers strategic direction and ensures effective board governance.
• Chris Rogers – Chair-Elect: Recently appointed to take over from Mapp, Rogers brings commercial acumen and boardroom leadership, underpinned by a deep understanding of operational risk and performance.

The board also comprises highly experienced non-executive directors, including Jennifer Duvalier, Penny James, Chetan Patel, Mary Reilly, Salma Shah, Roger Yates, and Ommasalma Shah.

This diverse group of professionals reinforces Mitie’s strong corporate governance, especially in areas of ESG, talent, and digital transformation.

What Are the Company Details of Mitie Group PLC?

Mitie delivers its services through a combination of direct service delivery teams, smart technologies, and a commitment to sustainable operations.

What Are Mitie Group’s Capital and Turnover Figures?

Mitie Group delivered a strong financial performance in the fiscal year ending 31 March 2025 (FY25), reflecting both organic growth and strategic expansion:

• Annual Revenue: £5.091 billion – a 13% increase year-over-year
• Operating Profit (Pre-Other Items): £234 million – up 11% from FY24
• Free Cash Flow: £142.8 million – highlighting operational efficiency
• Net Debt: £199 million – managed within target levels
• Order Book: £15.4 billion – record highs, underpinned by major contract wins
• EPS (Pre-Other Items): 12.7 pence
• Dividend per Share: 4.3 pence
• Margin Outlook: Targeting >5% operating margin by FY27

In FY25, Mitie also cancelled a planned £125 million share buyback in favour of a £366 million acquisition of compliance company Marlowe PLC.

This move was designed to expand its capabilities in testing, inspection, and certification, aligning with long-term strategic goals.

What Services and Features Does Mitie Group Offer?

Mitie provides a wide array of integrated services across the facilities management spectrum. These include:

Core Offerings

• Cleaning & Hygiene Services: Data-enhanced scheduling for optimal coverage
• Engineering & Maintenance: AI-powered predictive maintenance and critical asset support
• Integrated Facilities Management (IFM): Combining multiple services into a single, optimised solution
• Security & Intelligence: Proactive threat mitigation using real-time monitoring, analytics, and drone technology
• Project Management: End-to-end design, build, and refurbishment for physical environments
• Energy & Sustainability Services: Net-zero strategies, carbon accounting, and CDP ‘A-List’ rated climate impact assessments

Key Sectors Served

• Central & Local Government
• Defence and National Security
• Healthcare (NHS Trusts and private hospitals)
• Financial and Professional Services
• Retail and High Street Brands
• Transport Infrastructure (airports, rail)
• Utilities, Manufacturing, and Telecoms

Mitie’s service model is digitally enabled and sustainability-focused, helping clients reduce carbon footprints, improve efficiency, and enhance the user experience across physical assets.

What Does the Mitie Group Do?

Mitie is at the forefront of redefining facilities management. The company creates environments that are smarter, safer, more sustainable, and future-proofed, whether in workplaces, hospitals, schools, retail centres, or government buildings.

Mitie’s mantra of “delivering places that are fit for the future” is actioned through deep expertise in combining human resource management with cutting-edge technologies. By continuously evolving its services and adopting tools like AI, robotics, and IoT, Mitie ensures that facilities are not only operational, they are transformational.

The company also commits strongly to community impact. Over 3,000 volunteering days were recorded in FY24, and Mitie was ranked 9th on the Inclusive Top 50 UK Employers list for its diversity and inclusion initiatives.

Who Owns the Mitie Group?

Mitie is owned by a diverse group of institutional investors and trades publicly on the London Stock Exchange under the ticker symbol MTO. The majority shareholders include:

• FIL Investment Advisors: 11.6%
• JPMorgan Asset Management: 7.3%
• Silchester International: 7.0%
• Oasis Capital: 6.0%
• BlackRock UK: 5.9%
• Vanguard Group: 4.7%

Together, institutional investors hold over 90% of shares, with the remaining equity held by private shareholders and the company’s leadership team. Executive and board ownership ensures strong alignment between management decisions and shareholder interests.

How Can You Contact Mitie Group PLC?

If you’re looking to get in touch with Mitie Group PLC, there are several dedicated contact points depending on your needs. From general enquiries to supplier support, here’s how you can reach them:

Mitie welcomes enquiries through both phone and email, and offers a user-friendly online portal for supplier and business development queries.

Why Choose Mitie Group PLC?

Mitie Group PLC is more than just a facilities management provider, it is a strategic transformation partner helping organisations future-proof their built environments.

What sets Mitie apart is its integration of market-leading technologies, including AI, IoT, drones, and advanced data science, enabling smarter, more efficient service delivery.

The company’s financial strength is evident in its sustained growth, strong cash flow, and robust order book, providing clients with long-term confidence. Mitie is also a sustainability leader, committed to net-zero goals and boasting recognised ESG credentials.

Beyond operations, Mitie makes a strong social impact through active employee volunteering, diversity initiatives, and community-focused development. With end-to-end capabilities, from design and delivery to ongoing maintenance, the company serves a broad range of needs.

Trusted by national institutions such as the NHS, DWP, Network Rail, and the Ministry of Defence, Mitie is transforming both buildings and communities across the UK.